Losing your ATM card or suspecting unauthorized access to your account can be a worrisome situation. Fortunately, First Bank of Nigeria offers multiple ways to block your ATM card quickly and efficiently. This guide provides step-by-step instructions on how to block your First Bank ATM card and answers common questions to help you safeguard your funds.
1. Introduction to Blocking ATM Cards
Blocking an ATM card is an immediate step to prevent unauthorized access to your bank account when the card is lost, stolen, or compromised. First Bank makes it easy to block your card using USSD codes, mobile apps, and customer support services.
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What is the code to block an ATM card?
First Bank offers the USSD code 894911#
for instant card blocking from your registered phone number.
How do I block my ATM card on my phone?
You can block your First Bank ATM card directly from your mobile
phone using the USSD code, mobile app, or by contacting First Bank
customer service.
How to block an ATM card if lost?
If your card is lost or stolen, use 894911# to block it
immediately.
2. Methods for Blocking First Bank ATM Cards
First Bank provides multiple channels to block your ATM card, ensuring that your funds remain secure.
Using a Mobile Phone
Blocking your First Bank ATM card via your phone is straightforward:
- USSD Code: Dial 894911# on your registered phone number and follow the prompts to block your card instantly.
- Mobile App: Open the FirstMobile app, go to the “Card Management” section, and select “Block Card.”
Blocking Without the ATM Card
If your ATM card is unavailable:
- Dial 894911# from your registered phone to block the card.
- Use the mobile app or contact customer care for assistance.
Blocking Online
If you prefer using the internet:
- Log in to First Bank’s online banking portal.
- Navigate to the “Card Management” section.
- Select the card you want to block and follow the prompts.
Blocking From Another Phone
If you don’t have access to your registered phone:
- Contact First Bank’s customer service at +234 1 448 5500.
- Provide the necessary verification details to request card blocking.
3. Blocking ATM Cards from Other Banks
Here’s how you can block ATM cards from other Nigerian banks:
- Access Bank: Dial 90111# to block your Access Bank ATM card.
- GTBank: Use the USSD code 73751*74#.
- UBA: Block your card with 91910#.
4. Blocking ATM Cards in Nigeria
Blocking ATM cards in Nigeria is a critical step to ensure the safety of your funds. First Bank stands out for:
- Quick USSD Services: 894911# ensures you can block your card instantly, even without internet access.
- Round-the-Clock Support: First Bank’s customer service is available 24/7 to assist you.
- User-Friendly Mobile App: The FirstMobile app provides an intuitive way to block your ATM card.
5. Steps to Take When an ATM Card is Lost
If you lose your First Bank ATM card, follow these steps immediately:
- Block the Card: Dial 894911# or use the mobile app to block the card.
- Contact Customer Care: Call First Bank’s customer service to confirm the block and report the issue.
- File a Police Report: If your card was stolen, file a report with the police to protect yourself from liability.
6. Concerns After Losing an ATM Card
Here are answers to common concerns when your ATM card is lost:
- Can someone use my debit card without my
PIN?
While PINs are required for ATM transactions, fraudsters may attempt online transactions. Blocking the card immediately prevents this. - Can someone withdraw money with my lost ATM
card?
Yes, if they know your PIN. Act swiftly to block the card. - What if someone knows my ATM PIN?
Block your card and request a replacement with a new PIN.
7. Temporary Blocking and Recovery
If you need a temporary solution:
- How to block a bank account temporarily?
Use the USSD code or mobile app to temporarily block your First Bank ATM card. - Can we block ATM cards temporarily?
Yes, First Bank provides this option for added security during emergencies.
8. ATM Card and PIN Recovery
If you need to recover or reset your PIN, First Bank has you covered:
- How to get your USSD PIN without an ATM
card?
Dial *894# and follow the prompts to reset your PIN. Ensure your registered phone number is active. - How to use First Bank USSD code without ATM
card?
The *894# code supports various services, including card blocking and account management, without needing a physical card. - How to reset your 4-digit PIN for First
Bank?
Use the FirstMobile app, USSD code, or visit a First Bank branch to reset your PIN.
9. General Questions About ATM Cards
Here are some additional questions customers frequently ask:
- What happens if I lock my debit card?
Locking your card prevents any transactions until you unlock or replace it. - Can you withdraw money from ATM without
PIN?
No, a PIN is required for ATM withdrawals.
Conclusion
Blocking your First Bank ATM card is a vital step to ensure your account’s safety in case of loss or theft. Whether you use the USSD code 894911#, the FirstMobile app, or contact customer support, First Bank provides multiple secure options to act swiftly. Always report lost or stolen cards immediately to prevent unauthorized transactions. For further assistance, contact First Bank’s customer care or visit their official website.
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